Donna Naddaf

Account Manager

Donna Naddaf

Account Manager

Donna Naddaf_Account Manager_2

Donna currently serves as the Account Manager for Executive Chairman, Albert W. Papa and Financial Consultants: Kevin Bates, Matthew Domsic, Tim Flint and Michael F. Jennings. In her role, Donna is responsible for assisting clients with underwriting and ongoing servicing needs.

Roles & Responsibilities:

  • Performs a complete market study to determine the best possible carrier/vendor plan options
  • Analyzes claims data to identify utilization trends
  • Prepares and presents utilization data reports with plan design recommendations
  • Models plan design changes to provide cost differentials (if applicable)
  • Reviews fixed costs
  • Acquires and reviews rates, benefits and financial history of clients plans
  • Drafts, edits and refines RFP (Request for Proposal) specifications
  • Evaluates and scores carrier/vendor proposals
  • Negotiates contractual provisions

CCG Team Member Since: 2014

Prior Industry Experience: Over 9 years

Education and Certifications:

  • Oakland Community College, Associates in Business Administration and Accounting
  • FINRA Series 7,66 and 24 Registrations
  • Licensed Michigan Life, Accident and Health Insurance Agent
  • Licensed Michigan Property & Casualty Insurance Agent

CCG Committee Involvement:

Member, CCG Charity of Choice Committee

Personal Interests: Donna enjoys family time, yoga, meditation, reading, gardening and travel.