Parker Rich

Benefits Administration Representative

Parker Rich

Benefits Administration Representative

Parker Rich_Benefits Administration Representative_2

Roles & Responsibilities: In his role as a Benefits Administration Representative within the Cambridge Benefits Consulting Practice Group, Parker is responsible for providing accurate and timely administration of multiple benefit programs for a variety of CCG clients.

  • Assists a variety of clients by processing numerous eligibility transactions with multiple carriers via carrier websites, email, or fax transmittals.
  • Maintains systematic approach to managing incoming transaction requests.
  • Assists with client inquiries regarding eligibility & enrollment.
  • Processes client open enrollment changes by reviewing current and future elections to determine what changes need to be processed.
  • Completes requested transactions within specified timeframes.
  • Maintains detailed electronic and/or paper client files.
  • Follows up with carriers and clients, as needed, in order to obtain information necessary to perform requirements of the job.
  • Maintains client database with status of transactions and confirmations.
  • Assists with special projects, as needed.

CCG Team Member Since: 2018

Prior Industry Experience: Over 3 years

Education: Northwood University, Bachelor of Arts (B.A.) in Management

Personal Interests: In his spare time, parker enjoys traveling, being outdoors and on the lake, skiing and spending time with family and friends.

Contact: prich@cambridge-cg.com